This page shows a list of known issues that impact the current default release of orgvue 3. If you are experiencing an issue which is listed here, there is no need to report it as a fix is already being prepared by our engineering team. If an issue you are experiencing is not listed, please report it either here - https://support.orgvue.com/hc/en-us/requests/new - or by emailing firstname.lastname@example.org with all details. If you wish to be notified when a fix for a known issue is deployed, please mail email@example.com quoting the ID for the issue from the table below.
|ID||Area||Known Issue||Further Details||Workaround|
When adding Nodes using a Draft the changes to the Draft cannot be saved until a change to a property is made on an already existing Node.
The scale of the org chart tooltip doesn't respect the resolution settings on a users computer.
When a lookup dataset does not include a property with the key "ID" then the order of the lookup is not respected in visualizations in Workspace
Update lookup dataset so the lookup property has the key "ID"
If you use Colour By, aggregated by Sum, for a chart showing average, the resulting chart will not make sense.
When you first create a pivot slide and do not apply any sorting to the columns, the sorting of the data in a csv export for this slide will differ from the sorting shown. In particular, the export will be sorted alphabetically with the column sort by depth.
Apply sorting to any column and the export will now match the view in the table.
Inconsistent "Last Modified" date for Object Cards in Homescreen and Settings.
When you are editing the permissions for a Pack, the available roles will not appear in the drop down. It will still work if you type the role in exactly
In orgvue 3.30 you cannot copy the results of a gizmo expression to clipboard. This works fine in 3.28 and a fix is being worked on
Heatmap & bar removed from worksheet slide when a second column is added
Do not add another column
Switching the data list from active to archived doesn't show archived dataset list until you click on refresh button
WS 3.30 & later
Settings 1.30 & later
The survey Pre-Allocation feature is not compatible with older versions of surveys. Surveys created using a Template created before Wednesday 4th May 2022 will not be able to use the Pre-Allocation feature.
For a template to work with Pre-Allocation it must be recreated.
Linked Datasets created by Surveys in Workspace are still showing warning messages upon opening datasets and/or packs, even though the Survey is already closed.
Survey Property Displaying as Numeric is Stored as Text String Affecting Aggregated Visuals. The values for a property called Competency Rating which was created from Competency surveys are stored as text strings and not numbers. This is impacting visuals for the Multi-Slide where aggregated values (e.g., Average Competency Ratings) are not appearing due to the property value being read as text strings and not as numbers.
When opening the job history page in the Implementation HUB this can show up blank.
When retrieving the history of a job the list can show as blank and the user may need to paginate to another page in order to see the history.
Click to the next page in the pagination or refresh the page.
|68350||Workspace||Tree slide is exporting with issues to PowerPoint when pagination by Depth and the Optimise cards for export option is checked on the Slide Panel. The exported PowerPoint issue does not happen when the |
Disable the Optimise card for export option
In certain situations slide undo will not work.
Tree slides: undo works except when a Tree is included in a Multi Slide
Charts: Undo only works for Color and orientation (Horiztontal or Vertical)
Crosstab: Undo does not work for Column, Row and Value
When Bar Charts in a multi-slide are 'grouped by' a text property and colored by a number property that has negative integers (e.g., -1, -2, -3, -N, etc) then those Integers will order alphabetically rather than numerically.
Numeric labels covered by bars in worksheet
3.40 and later
|69436||Surveys||Survey participant app. The competency description panel does not close when the 'x' at the top right of the panel is clicked.|
Click the 'x' a second time.
IAA survey closed after participants submitted their answers to questions, including conditional/logic questions. These answers and other data elements are then collected in Workspace and Settings via the Survey Links Dataset. When filtering on numerical ratings in a pack slide, the filter buckets are not working as expected for answers to conditional/logic questions.
Steps for Work Around:
1. Go to the Survey Links dataset in Settings.
a. Download a csv of it.
2. Open up the downloaded file.
a. For the columns/properties that should be numbers, convert those to number format in the csv.
b. Save it and prep it for upload back to Settings.
3. Return to the Survey Links dataset in Settings.
a. Upload the recently saved csv file.
4. When you get to "Select operation", choose "merge/Replace".
5. Go to the Survey links pack/slide in Workspace, refresh the slide, filter on time percent and custom_question_3.a. These will now be bucketed as numbers.
tandard actuals IAA surveys that are not set up with pre-selection. This message should only appear if the IAA survey was setup with targeted Activities/Competencies with pre-selection. Message text: "Please Note: All persons included in the survey must have a role defined within the roles to activities links dataset. If a role is missing or invalid then the survey may not display correctly for that participant".
Changing a Dataset type in Settings can cause existing paging and filtering on associated packs to stop working. To prevent this it is recommended you avoid changing the dataset type. If the Dataset type in Settings is changed, and the paging and filtering no longer work then you will need to reapply them.
If your SFTP key has expired then there is no warning to tell you that it has expired and the data refresh won't run.
Remove SFTP key
When viewing the descriptions of activities or competencies in our surveys it is not possible to close the description once it has been opened.
Hidden features do not show up in users dataset when more than 4 added after a paster merge
Refresh the page
Archived datasets appear in the Lookup Dataset list in Property Manager
Found in all versions
When dataset tagged "edit:guest" and changes made in sub-tenant, UI displays "Saved Successfully" but Orgvue DOES NOT save the changes
When creating links in the subtenant, UI displays "Saved Successfully" when Orgvue DOES NOT save the changes
Archives for additional datasets that have been setup in the Implementation HUB were created for some customers when using version 1.24.
When deploying a new version of the Data refresh in 1.24 logic was applied that created archives for additional datasets in Orgvue. These will no longer be refreshed after a patch was put in place to stop refreshing these additional dataset archives.
Archiving the additional datasets will ensure they are ignored though at this time you cannot delete them. If you delete them the refresh will fail as it requires them as part of the refresh.
Trying to update the value of a property is not possible because it is 'read only'
Adding an expression to the property, then removing that expression results in the 'this property has an expression' flag set to on, so where the Evaluation Mode is anything other than 'None', Orgvue does not allow the user to change the property's value for a node.
Set the property's Evaluation Mode to 'None.
When global paging is applied on a chart on a multi-viz slide and the paging box enabled is enabled on export then the ppt download will contain a slide for every chart and paging combination. The screen hangs.
If you do not want every combination of chart and paging to generate in a slide in your export it is recommended that instead of exporting with the paging box enabled you create slides with the specific combinations you want to include in your pack (the copy slide functionality in 3.46 can assist with this) and then