This page shows a list of known issues that impact the current default release of orgvue 3. If you are experiencing an issue which is listed here, there is no need to report it as a fix is already being prepared by our engineering team. If an issue you are experiencing is not listed, please report it either here - https://support.orgvue.com/hc/en-us/requests/new - or by emailing support@orgvue.com with all details. If you wish to be notified when a fix for a known issue is deployed, please mail support@orgvue.com quoting the ID for the issue from the table below.
| ID | Area | Known Issue | Further Details | Workaround |
|---|---|---|---|---|
| 54744 | Workspace | When adding Nodes using a Draft the changes to the Draft cannot be saved until a change to a property is made on an already existing Node. |
| |
| 55084 | Workspace | When a lookup dataset does not include a property with the key "ID" then the order of the lookup is not respected in visualizations in Workspace | Update lookup dataset so the lookup property has the key "ID" | |
| 55951 | Workspace | If you use Colour By, aggregated by Sum, for a chart showing average, the resulting chart will not make sense. | ||
| 57805 | Workspace | |||
| 61018 | Workspace | When you first create a pivot slide and do not apply any sorting to the columns, the sorting of the data in a csv export for this slide will differ from the sorting shown. In particular, the export will be sorted alphabetically with the column sort by depth. | Apply sorting to any column and the export will now match the view in the table. | |
| 61508 | Workspace | Inconsistent "Last Modified" date for Object Cards in Homescreen and Settings. | ||
| 61751 | Workspace | |||
| 62257 | Settings | When you are editing the permissions for a Pack, the available roles will not appear in the drop down. It will still work if you type the role in exactly | ||
| 62841 | Workspace | In orgvue 3.30 you cannot copy the results of a gizmo expression to clipboard. This works fine in 3.28 and a fix is being worked on | ||
| 64012 | Workspace | Heatmap & bar removed from worksheet slide when a second column is added | All versions | Do not add another column |
| 64149 | Settings | Switching the data list from active to archived doesn't show archived dataset list until you click on refresh button | ||
| 66380 | Surveys | The survey Pre-Allocation feature is not compatible with older versions of surveys. Surveys created using a Template created before Wednesday 4th May 2022 will not be able to use the Pre-Allocation feature. | For a template to work with Pre-Allocation it must be recreated. | |
| 68281 | Surveys | Survey Property Displaying as Numeric is Stored as Text String Affecting Aggregated Visuals. The values for a property called Competency Rating which was created from Competency surveys are stored as text strings and not numbers. This is impacting visuals for the Multi-Slide where aggregated values (e.g., Average Competency Ratings) are not appearing due to the property value being read as text strings and not as numbers. | ||
| 68295 | Implementation Hub | When opening the job history page in the Implementation HUB this can show up blank. | When retrieving the history of a job the list can show as blank and the user may need to paginate to another page in order to see the history. | Click to the next page in the pagination or refresh the page. |
| 69436 | Surveys | Survey participant app. The competency description panel does not close when the 'x' at the top right of the panel is clicked. | Click the 'x' a second time. | |
| 69655 | Surveys | Conditional Question Answers Are Not Bucketed Numerically in Filter (Survey - IAA). IAA survey closed after participants submitted their answers to questions, including conditional/logic questions. These answers and other data elements are then collected in Workspace and Settings via the Survey Links Dataset. When filtering on numerical ratings in a pack slide, the filter buckets are not working as expected for answers to conditional/logic questions. | Steps for Work Around: 1. Go to the Survey Links dataset in Settings. a. Download a csv of it. 2. Open up the downloaded file. a. For the columns/properties that should be numbers, convert those to number format in the csv. b. Save it and prep it for upload back to Settings. 3. Return to the Survey Links dataset in Settings. a. Upload the recently saved csv file. 4. When you get to "Select operation", choose "merge/Replace". 5. Go to the Survey links pack/slide in Workspace, refresh the slide, filter on time percent and custom_question_3. a. These will now be bucketed as numbers. | |
| 69926 | Surveys | Missing roles message appears for standard actuals IAA surveys that are not set up with pre-selection. This message should only appear if the IAA survey was setup with targeted Activities/Competencies with pre-selection. Message text: "Please Note: All persons included in the survey must have a role defined within the roles to activities links dataset. If a role is missing or invalid then the survey may not display correctly for that participant". | ||
| 70044 | Workspace | ​Changing a Dataset type in Settings can cause existing paging and filtering on associated packs to stop working. To prevent this it is recommended you avoid changing the dataset type. If the Dataset type in Settings is changed, and the paging and filtering no longer work then you will need to reapply them. | ||
| 71602 | Implementation Hub | If your SFTP key has expired then there is no warning to tell you that it has expired and the data refresh won't run. | Remove SFTP key | |
| 72011 | Surveys | When viewing the descriptions of activities or competencies in our surveys it is not possible to close the description once it has been opened. | ||
| 72096 | Settings | Hidden features do not show up in users dataset when more than 4 added after a paster merge | All versions | Refresh the page |
| 72218 | Implementation Hub | |||
| 72294 | Workspace | |||
| 72520 | Settings | Archived datasets appear in the Lookup Dataset list in Property Manager | Found in all versions | No workaround |
| 72521 | Workspace | When dataset tagged "edit:guest" and changes made in sub-tenant, UI displays "Saved Successfully" but Orgvue DOES NOT save the changes | ||
| 72522 | OrgVue | When creating links in the subtenant, UI displays "Saved Successfully" when Orgvue DOES NOT save the changes | ||
| 72690 | Implementation Hub | Archives for additional datasets that have been setup in the Implementation HUB were created for some customers when using version 1.24. | When deploying a new version of the Data refresh in 1.24 logic was applied that created archives for additional datasets in Orgvue. These will no longer be refreshed after a patch was put in place to stop refreshing these additional dataset archives. | Archiving the additional datasets will ensure they are ignored though at this time you cannot delete them. If you delete them the refresh will fail as it requires them as part of the refresh. |
| 73039 | Workspace | When global paging is applied on a chart on a multi-viz slide and the paging box enabled is enabled on export then the ppt download will contain a slide for every chart and paging combination. The screen hangs. | If you have a large number of paging options this could result in duplicate combinations and result in a very large file size which causea problems with exporting. In addition, if you have changed the layout of the multi slide and reduced the number of zones, when exporting with paging a previous zone with paging will result in additional slides being produced. | If you do not want every combination of chart and paging to generate in a slide in your export it is recommended that instead of exporting with the paging box enabled you create slides with the specific combinations you want to include in your pack (the copy slide functionality in 3.46 can assist with this) and then export with the paging box disabled. |
| 73635 | Workspace | |||
| 74647 | Settings | |||
| 75086 | Workspace | When exporting a Multi-slide with both paging and filters applied, global filters are ignored resulting in additional unwanted charts in the export. |
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| 75090 | Settings | Archived data dropdown is blocked | Click back a few times / refresh and you will be able to reach it |
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