There are a number of tools available for tenant management outside the OrgVue user interface, which can be used for audit and debugging purposes, and also for data export.

To use these tools, log into OrgVue in the normal way. Once your login has been accepted, remove the version number at the end of the URL in your browser's address bar.

Note that your standard OrgVue permissions still apply and you will need the minimum of 'User' set as your role.

In each of the documented uses below, replace [orgvue] with the appropriate address i.e. ‘orgvue.eu-west’ , depending on the physical environment you are trying to access.

Because in each instance the OrgVue server is being accessed direct, you will need to state the tenant ID of your tenant within the URL, i.e. replace [tenantID] with your Tenant ID. 

The tenant ID may be a non-published anonymous set of alphanumeric symbols, and Section 1 below provides a lookup of all tenant IDs and names to which you have access.

1: List Accessible Tenants 
orgvue hosting URL/tenants/tenants 

(Note:  the current OrgVue hosting URLs are available here - https://support.orgvue.com/hc/en-us/articles/360000166025-OrgVue-Environment-URLs-. You need to replace orgvue hosting URL  in the address above with the OrgVue URL on which your OrgVue tenant is located.)

Lists tenant names and IDs for which you have access.

2: Users in a Tenant 

orgvue hosting URL/[tenantID]/users 

For Tenant Admins - lists all individuals with access to the tenant, also showing their role

For non-Tenant Admins - lists all individual's role (s) if they have tenant access

3: Files in a Tenant 

orgvue hosting URL/[tenantID]/files

This is a secure encrypted location where the client is able to place files without exposing them to the perils of sending files through by email. This is a useful transfer location when trying to diagnose problems.

This endpoint can be accessed by a profile with either the 'user' or 'admin' role. Note however that an admin can see all the content in this location, but someone with the user role can only view files they have loaded.

Note also that files can be tagged with view/edit role associations as well.