Whom to Contact – orgvue Knowledgebase

For Concentra clients

What you need	Whom to contact
To order a new OrgVue tenant licence or training To extend the expiry date or scope of a licence or to re-open a closed tenant To scope and order consulting services from our OrgVue experts To schedule ordered training To escalate a recurring service issue To arrange a strategic account conversation	Please contact your Concentra Account Manager or Client Success Manager
Queries about billing, invoicing, payments, and credit notes	finance@concentra.co.uk
For questions that cannot be answered by my company’s Tenant Administrator or my company’s internal OrgVue support team For urgent technical issues For login/access problems	support@orgvue.com or +44 (0) 203 355 8008