Whom to Contact – orgvue Knowledgebase

For Consulting Partners

What you need	Whom to contact
To order a new OrgVue tenant licence or training To extend the expiry date or scope of a licence or to re-open a closed tenant	orders@concentra.co.uk
To schedule ordered training	Delivery-InBox@concentra.co.uk
To scope and order consulting services from our OrgVue experts To discuss go-to-market support on a potential large scale project (e.g. scope of >3 months and/ or >15,000 workers being modelled) If a client has expressed interest in purchasing a direct OrgVue licence To escalate a recurring service issue To arrange a strategic account conversation or discuss my firm’s contract/master services agreement	orgvuepartners@concentra.co.uk
Queries about billing, invoicing, payments, and credit notes	finance@concentra.co.uk
For questions that cannot be answered by my company’s Tenant Administrator or my company’s internal OrgVue support team For urgent technical issues For login/access problems	support@orgvue.com or +44 (0) 203 355 8008