OrgVue Environments

There are a number of OrgVue environments.

It is clearly important that you access your OrgVue tenant at the correct URL.

The URL of your tenant's environment is included in the email you will have received letting you know that you have access to OrgVue. See below: the URL is shown underneath the 'Access Your Account' link : -

 

In addition, once you have signed in to OrgVue the tenant name is displayed at the top right of the workspace : -

In this screen shot the tenant name is 'OrgVue Training'.

 OrgVue Environment URLs : -

Environment

URL

Server Location

EU West Staging

https://orgvue-staging.eu-west-1.concentra.io

Ireland (AWS)

US East Staging

https://orgvue-staging.us-east-1.concentra.io

US - N Virginia (AWS)

EU West

https://orgvue.eu-west-1.concentra.io

Ireland (AWS)

US East

https://orgvue.us-east-1.concentra.io

US - N Virginia (AWS)

 

Data Server Resilience 

OrgVue is hosted in two different AWS regions. In each of those regions there are two 'Availability Zones' (physical locations) which provide continued OrgVue access should one of those Availability Zones fall over. Such an event would be invisible to an OrgVue user.

An OrgVue tenant is held in only one of the regions.

Back Ups

  • The AWS backups are stored by AWS itself with KMS encryption
  • Backups cannot be moved away from AWS without AWS/KMS permissions
  • Production databases are backed up daily by AWS service
  • Backups are taken daily, overnight GMT, and retained for 30 days
  • Client data is also encrypted when backed up
  • Postgres Backup Orgvue service uses S3/KMS (also encrypted)
  • S3/KMS enforce policies are in place so data can not be pushed to S3 without KMS permissions

OrgVue Version

NOTE: When you access OrgVue the system will add the current version of OrgVue to your URL like this : -

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