Signing in to Orgvue for the first time with SSO

Once your Orgvue account has been created by the Tenant Administrator (and your company has set up SSO [Single Sign On] to access Orgvue) the system will send you an email with the subject of 'Access your Orgvue account'.

Shown below is the 'Access your Orgvue account' email from donotreply@orgvue.com. You may need to check your Junk Email folder to find it.

Click on the 'Access your Orgvue account' button to log in. You may route directly to Orguve, or you may first have to go through your own company's credentials check. If you do route to this screen below, enter your email address in the Email address field and click the Tab key.

• If you have access to more than one tenant you will be prompted to select the tenant you require (see Illustration 1 below) before progressing to the Orgvue Home page (Illustration 2).
• If you have access to only one tenant you will land at the Orgvue Home page (see Illustration 2 below).

Illustration 1:  Tenant Selection page

Illustration 2:  Orgvue Home

What follows is unnecessary detail, but explains the technical intricacies of accessing Orgvue. There is no need to read this unless you are technically curious !

Accessing Orgvue requires two distinct steps; first you have to be able to access the AWS environment where your Orgvue tenant is hosted, and then you have to access the tenant itself.

The first step requires that your credentials are verified, and the second requires you to have a user account in the tenant.

If your company does not use SSO to access Orgvue, then your credentials (essentially this is simply your user email address and your password) are held and maintained in Orgvue. To create these credentials you need to 'activate your account'.

If your company does use SSO to access Orgvue, then your credentials are held and maintained in your company's Identity Management system.

This explains why a non-SSO user will receive two emails (one asking the user to activate their account, and one letting them know they have access to a tenant having activated their account), but an SSO user only receives one email (letting them know they have access to the tenant as there is no need for them to 'activate their account'). 

Next:

• Accessing Datasets and Packs