As OrgVue runs in a browser session on your PC, our standard advice for optimal performance is:
- Choose to run OrgVue in a single browser session, with a single open tab (the one you are using for OrgVue).
- Always use the latest available version of Flash: use this link http://www.adobe.com/uk/software/flash/about/ to check for latest versions.
- Consider starting a clean browser session when starting to work with OrgVue i.e. close down the current browser session outright, saving work, then restart the browser prior to beginning OrgVue work - this action will completely refresh browser memory
- Regularly clear your browser's Flash cache by holding the Ctrl key down and then left clicking on the 'Reload data' icon top right of the screen
The above advice can be particularly important if you work with Internet Explorer
If using Internet Explorer, please ensure only one IE session is open, and only one tab open within that single browser session when performing OrgVue activity. The way Internet Explorer handles its browser memory is different from other browsers, hence this strong recommendation.
- As OrgVue has high memory requirements in larger datasets, we recommend that the client machine should have at least 4GB RAM.
- When working with large datasets, please ensure that the minimum number of applications are open in the background, therefore maximising the amount of free memory.
- Consider using Firefox instead of Internet Explorer. This may give better results as it runs Flash Player as a separate process, and thus performs differently in low memory environments.
- Chrome browser places a memory limit on what can be copied, which can impact export. Chrome imposes a limit of 1 MB reading and writing from the copy buffer. If the amount of data being copied is bigger than this, the operation will be blocked by Chrome, and therefore the recommendation would be to use e.g. Firefox instead.
- Everyone tends to have a personally preferred browser, and over time utilities are often installed, called Add-Ons, which may impact overall browser performance. If you are experiencing performance problems in OrgVue with your "familiar" browser, please try again with an "unfamiliar" one e.g. if you usually use Internet Explorer, retry in say Firefox. Alternatively, consider removing the add-ons from the browser where OrgVue performance is impacted.
If you have an OrgVue performance problem that you do not believe is covered by the above, please contact OrgVue Support